Shipping policy

Shipping

Smaller items are shipped via standard ground service and larger more bulky products will ship by truck. In-stock items will generally arrive in 7 business days. Items that ship directly from the manufacturer may take longer. Please note: Items ordered at the same time may not be delivered together. Allow additional days if your order includes backorder.

Delivery Charges
Shipping charges are calculated after your order has been packed and palletized. Our Logistic team will reach out with a quote for either Truck or LCL delivery.

In Stock Items
We ship products directly from our warehouse. Most items ship via Truck and will arrive within 7 business days of the shipment date. Items ordered together do not always arrive together. All standard delivery charges will be applied to the first of multiple shipments. Standard delivery items will only be billed upon shipment. Shipping/Handling charges apply to each additional delivery destination.

Backorder Items
If an item(s) is on backorder, an expected due date will be communicated by our logistic team. You will also be notified by mail if your item(s) is backordered for more than 30 days. To obtain an update on a backorder status, please email us at info@universalstatues-us.com.